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took place between May and July 1999 in Kargil and GOOD GOVERNANCE INITIATIVES TAKEN
elsewhere along the Line of Control (LOC). To make BY THE GOVERNMENT
governance easy, three new states – Jharkhand,
Uttarakhand and Chhattisgarh – were created by the
Vajpayee Government. Inter-Linking of Rivers was
the dream project of former Prime Minister Atal Bihari
Vajpayee. l PRAGATI: Pro-Active Governance
Good Governance means ensuring redressal of and timely implementation aimed at
everyone's grievances; benefits and opportunities addressing common man’s grievances,
reaching every citizen; security for every Indian; that and simultaneously monitoring and
reviewing important programmes and
the Government reaches out to every citizens. For his projects of the Government as well as
legacy of good and people-centric decisions, he has projects flagged by State Governments.
been considered as the epitome of Good Governance. l Jeevan Pramaan: Annual life certificate
His aim was for a development-orientated, transparent by senior citizens for pension through
and accountable government, which worked for early electronic means
and easy deliverance of results to the public. He strived l DigiLocker: For paperless governance
for all these throughout his tenure. l UMANG: It provides a single platform to
To honour him and to take his legacy forward, the access pan India e-Gov services ranging
Good Governance Day is celebrated on his birth from Central to Local Government
anniversary every year. Soon after coming to power bodies
in 2014, Prime Minister Narendra Modi announced l Anubhav: It enables submission and
that December 25 will be celebrated as the Good display of commendable work done by
Governance Day. retiring employees
With ‘citizen-first’ being the mantra, motto and l Online RTI portal
guiding principle, India is also aiming for bringing the l Policy of intolerance towards non-
Government closer to the citizens, so that the masses performing officers and encouraging the
can become active participants in the process. The performing officers
Government considers redressal of public grievances l Electronic Human Resource
as a very important component of a responsive Management System (e-HRMS): It is
administration. a cost-effective initiative and helps the
Since 2014, the redressal of public grievances has Government to post the right man at the
received the highest priority across all the Government right post. It enables employees to see
offices. Also, there has been a lot of re-engineering. all their details and apply for different
Ministries and Departments of the Government have kinds of claims on a single platform
been looking into their work spheres and their internal l AADHAAR-enabled biometric-enabled
processes have improved a lot. Use of technology has attendance for Government employees
also been promoted so that sitting at the comfort of l National Digital Literacy Mission
their homes, people can connect with the Government. l e-Post: A service under which printed
or even handwritten messages of
It has bridged the divide between the Government customers are scanned and transmitted
and citizens. On the first ‘Good Governance Day’ as email. At the destination offices,
celebrations in 2014, the Prime Minister said an these messages are printed, enveloped
important step for Good Governance is simplification and delivered through postmen like
of procedures and processes in the Government so as other letters at the postal addresses
to make the entire system transparent and faster. l e-Sampark: An online messaging
“The push towards self-certification in place of platform with over 90 Lakh registered
affidavits and attestations is another indicator of the users
New India Samachar 9
