Page 25 - NIS English 16-31 August 2024.pdf
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Frequently Asked Questions                    Question: Can RuPay cards be issued to
                                                                 illiterate customers?
                                                                 Answer: Yes, however, the branch manager
            Question: How is Pradhan Mantri Jan Dhan             has to inform the illiterate account holder
            Yojana different from the previous financial         about all the risks involved while issuing the
            inclusion scheme (Swabhiman)?                        RuPay card.
            Answer: PMJDY focuses on coverage of
                                                                 Question: What are the eligibility criteria for
            households while the previous scheme
                                                                 availing of personal accident insurance cover
            focused on village coverage. It focuses
                                                                 on a RuPay card?
            on coverage of rural and urban areas.
                                                                 Answer: The claim will be payable under
            Swabhiman scheme targeted villages with
                                                                 Personal Accident Insurance under the
            a population of more than 2000 while PMJDY
                                                                 Pradhan Mantri Jan Dhan Account Yojana.
            provides banking facilities within a maximum
                                                                 The condition for this is that the RuPay
            radius of 5 km in each service area with a
                                                                 card holder should have done at least one
            population of up to 1000.
                                                                 successful transaction with any bank branch,
                                                                 Bank Mitra, ATM, or PSO either by himself
            Question: Can a joint account be opened in
                                                                 or through another bank within the last 90
            Jan Dhan Yojana?
                                                                 days from the day of the accident. Accident
            Answer: Yes, a joint account can be opened.
                                                                 insurance coverage is only in one account
                                                                 even if there is more than one RuPay card.
            Question: Where can I open an account
            under this scheme?
                                                                 Question: What is the overdraft facility? For
            Answer: The account can be opened at any             whom is this facility available?
            bank branch or business correspondent i.e.
                                                                 Answer: The Jan Dhan Yojana account holder
            Bank Mitra outlet.
                                                                 will be able to avail overdraft facility of up to Rs
                                                                 10,000 after 6 months of satisfactory operation
            Question: What is RuPay Debit Card?
                                                                 of the account. Aadhaar number is necessary
            Answer: RuPay Debit Card is a local domestic
                                                                 for this. The overdraft facility is available in
            debit card launched by the National Payment
                                                                 one account per family, mainly for the female
            Corporation of India. This card is accepted
                                                                 member of the family. The interest rate
            at all ATMs and most PSO machines in the
                                                                 charged on overdraft will be the base interest
            country.
                                                                 rate +2% or 12%, whichever is lower.
            Question: What is a PIN?                             Question: Will cheque books be issued in the
            Answer: Personal Identification Number (PIN)         accounts opened under the Pradhan Mantri
            is a voluntarily generated code for use while        Jan Dhan Account Scheme?
            withdrawing money from an ATM or making              Answer: There is no cheque book facility in
            payment at a POS.                                    the Jan Dhan account being opened with
                                                                 zero deposit amount. If the account holder
            Question: How can one keep one's RuPay
                                                                 wants to get a cheque book, he has to fulfill
            card safe?
                                                                 the minimum balance criteria of the bank.
            Answer: To keep the RuPay card safe, it
                                                                 Question: What is the interest rate on the
            should be changed at frequent intervals and
                                                                 savings amount in the PMJDY account?
            should not be disclosed to anyone. While
            using the card at ATMs or PSOs, one should           Answer: The interest rate applicable for
            use secret methods so that no one can guess          savings bank accounts will also be applicable
            the PIN.                                             to accounts opened under PMJDY.

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